At Our Company, we value your satisfaction and strive to ensure that you are pleased with your purchase. If you are not entirely satisfied with your order, we are here to help.
Returns:
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Exchanges:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@ourcompany.com and send your item to our return address.
For any questions regarding our return and refund policy, please feel free to contact our customer service team.